DEPARTMENT OF BILLING
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- Department Of Billing
Billing Department is located at A-Wing ground floor near the main reception. All the transactions for Mediclaim and cashless insurance facilities are handled by this department. The department is equipped with the latest communication equipment to facilitate rapid interaction with various insurance agencies. The list of third-party administrators with whom the hospital is empanelled for cashless services is available with the account department.
FAQs
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WHAT FINANCIAL ARRANGEMENTS SHOULD BE MADE PRIOR TO ADMISSION?
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- Financial arrangements for your medical care at our hospital must be made prior to or at the time of admission either through Insurance, Corporate Tie-up or Advance Deposit. It is recommended that you get an estimate of the treatment cost involved prior to admission.
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WHAT IS THE PROCESS OF THE PATIENT IS MEDICALLY INSURED?
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- We are a preferred provider in many managed care and health insurance plans. Please make sure we are on your list of participating hospitals. If we are not, you will be financially responsible for your bill.
- If preauthorisation of patient's admission is required by your insurance company, please contact the Billing and TPA Services, A-wing, Ground Floor Telephone: 1800 572 6600 Extn. 4084 & 4085, Email: billing@nhi.in or admission desk at the ground floor before admission.
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WHAT IF THE PATIENT IS NOT INSURED?
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- An advance amount will have to be deposited depending on the estimate of the services to be availed.
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WHAT IS THE PROCEDURE IN CASE OF CORPORATE TIE - UPS?
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- In case of a corporate tie-up, please bring with you a signed letter from your company clearly accepting financial responsibility for all medical care. The Hospital will provide care in the ward specified by your company. Any deviation from the instructions will be billed directly to the patient.
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WHAT IS THE MODE OF PAYMENT?
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- You will be billed for services you receive based on our tariffs. An itemised statement of your account will be made available to you on request (this is not applicable for packages). You will be given interim bills and are requested to replenish the advance amount periodically
- Your bill can be settled with Cash, Pay Orders, Demand Drafts, Debit/Credit Cards (Visa or MasterCard). The hospital does not accept cheques except for planned admissions where the cheque can be cleared before the admission.
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