|
International Patient Department |
International Patient Overview
Welcome to the National Heart Institute, we care for you as no one has ever done before. We assure that you are in trusted, safe, sensitive and competent hands.
National Heart Institute, was launched in 1981 with a view to bringing to India the best cardiac care practices, providing training to cardiac surgeons, cardiologists and conducting research as per International standards. It has completed 28 years of excellence in providing the highest standards of cardiac care in India.
Centers of Excellence
- Open Heart and Minimally Invasive Cardiac Surgeries.
- Bypass Surgery ( Total Arterial Revascularisation on beating heart).
- Interventional Cardiology.
- Non-invasive Cardiology.
Medical Highlights
- 28 years of Cardiac Care
- SSuccess rate of Cardiac Procedures upward of 99%
- One of the lowest morbidity , mortality and infection rates in contemporary practice
The Infrastructure of Excellence
National Heart Institute is equipped with modern facilities, equipments and systems like:
- Custom built Operation Theatres (OTs) with Laminar air flow that reduce the chances of infection.
- Custom built Intensive Care Units (ICCUs), under the charge of critical care specialists that has a ratio of one nurse for every ICU patient.
- High-tech systems for Imaging, Radiology and Laboratory Testing.
- Sophisticated Information Technology systems at National Heart Institute enable better efficiency and greater patient convenience.
- CConvenient support facilities such as: Cafeterias, Indoor and Outdoor Pharmacy, Internet, relatives boarding (Dormitory), executive lounge and leading banks and ATMs at a stone throw.
International Patient Care
Patient safety is our top priority. National Heart Institute recognizes that international patients have special needs and requirements. We offer seamless patient services of world-class quality. From the warmth of our greetings at the airport, to your registration and discharge, we strive to deliver unparalleled services to aid you. All services are provided to International patients through a single window assistance cell, from arrival till departure. The activities related to this important area of our business are:
Medical Needs
- Arranging meeting on priority with the concerned Consultant.
- Arranging any specific medical needs, while traveling to New Delhi.
- Smooth discharge procedure under single window.
- Medical certificates/reports.
- Follow up visits/tests/reports.
Information Needs
- National Heart Institute Brochures/Information/ Booklets.
- Delhi City Map /City Guide.
- Providing news & information about progress of patients to their relatives, back home.
Value Added Services
- Dedicated Patient care coordinators to assist Patient/Attendant.
- Receive the patient from Airport - Car / Ambulance.
- Local travel needs for patient's relatives.
- Mobile phone services.
- Internet.
- Comprehensive Health Check Ups.
